Terms of Service

1. Introduction

Welcome to Sparkly Zetta. These Terms of Service ("Terms") govern your use of our website at sparklyzetta.com and our services, including vehicle sourcing, import concierge, AI dealer tools, and related offerings.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. About Us

Sparkly Zetta is a luxury automotive concierge and technology company based in London, United Kingdom. We specialize in sourcing vehicles from UK auctions, providing AI-powered dealer tools, and offering white-glove import services worldwide.

3. Services

We offer the following services:

• White-Glove Concierge: End-to-end vehicle sourcing from UK auctions, including bidding, inspection, shipping, customs clearance, and delivery
• AI Dealer Tools: Machine learning-powered valuations, market analytics, and inventory management for automotive dealers
• Digital Auction Platform: An upcoming verified marketplace for luxury vehicles (launching 2026)

4. Service Engagement

When you engage our concierge services:

• You will receive a detailed cost breakdown before any commitment
• All fees are transparent with no hidden charges
• Payment terms will be agreed upon in writing before service commencement
• Vehicle purchases are subject to availability at auction
• Final prices depend on auction outcomes and market conditions

5. Pricing and Payment

Our pricing structure includes:

• Auction hammer price plus buyer's premium
• Pre-purchase inspection fees
• Shipping and logistics costs
• Customs duties and import fees
• Concierge service fee (percentage of vehicle value)

All costs are quoted upfront before you commit. Payment milestones are structured to protect both parties throughout the transaction.

6. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Respond promptly to communications regarding your transaction
• Make payments according to agreed terms
• Comply with all applicable import regulations in your destination country
• Not use our services for any unlawful purpose

7. AI Dealer Tools

For users of our AI dealer platform:

• Access is provided on a subscription or per-use basis as agreed
• Valuations and market data are provided for informational purposes
• AI-generated insights are based on historical data and market analysis
• We do not guarantee specific outcomes or accuracy of predictions
• You are responsible for your own business decisions

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Sparkly Zetta or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the fees paid for the specific service
• We do not guarantee vehicle availability, condition, or auction outcomes
• Market valuations and predictions are not guarantees of actual prices

10. Disclaimers

11. Indemnification

You agree to indemnify and hold harmless Sparkly Zetta, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

12. Termination

We may suspend or terminate your access to our services at any time for violation of these Terms or for any other reason at our discretion. Upon termination, your right to use our services ceases immediately.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Us

If you have any questions about these Terms, please contact us: